How Lovora processes account, content, billing, and safety data.

Lovora may process account identifiers, display names, email addresses, authentication records, session data, IP-derived security signals, character records, prompts, generated messages, generated images, saved collections, token balances, token ledger events, subscription status, payment-provider metadata, support requests, moderation reports, and operational logs.

If you contact support or submit a report, Lovora may process your message, the page path, account context, current plan, token balance, user agent, optional reply email, and any relevant content or screenshots you provide.

Lovora uses information to create and secure accounts, deliver chat and image features, apply plan and token access, process support requests, investigate billing or access issues, enforce adult-content policies, prevent fraud and abuse, and comply with legal or payment-network requirements.

Generated content and related metadata may be reviewed by automated systems or authorized personnel when needed for moderation, troubleshooting, legal compliance, provider reliability, or user support.

Lovora relies on third-party providers for hosting, deployment, database services, authentication, storage, analytics/logging, AI text generation, AI image generation, payment processing, billing support, email or support handling, and abuse-prevention tooling.

Payment processors may receive billing identifiers, transaction metadata, subscription status, charge events, cancellation events, and other information required to process payments, prevent fraud, handle disputes, and provide customer billing support.

Lovora uses cookies and session mechanisms to keep users signed in, protect accounts, remember access state, and support security controls. Operational records may be retained for account integrity, moderation, fraud prevention, billing disputes, troubleshooting, legal compliance, and safety review.

Generated content and account records are kept for as long as reasonably needed to provide the service, maintain user libraries, enforce policies, resolve disputes, or meet legal and operational obligations.

You may stop using Lovora at any time. You may also contact support for account, privacy, billing, cancellation, refund, moderation, or takedown requests.

Some requests may require identity or account verification before action is taken. Lovora may retain records where required for fraud prevention, legal compliance, dispute handling, or payment-network obligations.